wholesale information
Shop our wholesale line on Faire.com and receive $100 in Bay Pottery credit and free shipping with us for a year when you sign up!
Wholesale at Bay Pottery
We have migrated our Wholesale Platform to Faire. This offers easy order management on our end as well as for our retailers. Faire also offers automatic Net60 terms as well as free returns on your first order with a new maker!
We also accept orders via email - Email us at contact@baypottery.com or reach us on our Contact Page.
shipping information
PACKING & SHIPPING
We ship 2-3 day UPS Ground. We always use industrial grade packing materials such as laminate, highly durable boxes, cardboard, and bubble wrap to minimize breakage. Shipping + Handling Charges are stated on the invoice.
TURNAROUND TIME
Our handcrafted process has an approximate turnaround time of 3-5 weeks. (Possibly 5 weeks during our busier season) You will be sent an email confirmation as soon as your order is placed and an invoice when it's ready. There are no charges until order is ready to be shipped.
IN CASE OF BREAKAGE
As breakage can still occur despite our industrial packaging - we always issue credit or send replacements for items broken in shipment! We will also replace or issue credit for any flawed pieces that aren't to your satisfaction.